FAQ

General

What's the shipping cost?

We offer FREE SHIPPING on all U.S. orders

When will I receive my products?

All products are shipped from our U.S. fulfillment center within 2-5 business days. On average, delivery takes 3-4 business days within the United States. If everything goes smoothly, an order placed on Monday should arrive by Friday of the same week.

Occasionally, especially during holiday seasons, there may be delays due to high order volumes within a short time frame. We value transparency with our customers, so please be patient—we're a small team doing our best!

Thank you for your understanding.

What's your refund policy?

We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return. To start the return process, simply contact us at hi@measme.shop.

Eligibility for Returns:

  • Products must be returned within 30 days of purchase.
  • The product must be unused, unopened, and in its original packaging.
  • Proof of purchase (order confirmation or receipt) is required for all returns.

For more details, please refer to our refund policy in the footer.

How can I cancel my order?

Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.

Where are the products manufactured?

All of our products are proudly manufactured in the United States. Each one is produced under strict quality control standards, ensuring you receive a premium product every time.

Can I track my order?

Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.

Do you ship internationally?

At this time, we only offer shipping within the United States. We understand this may be disappointing, and we truly appreciate your interest. We’re working on expanding our shipping options in the future, so stay tuned!

Subscription

What does the subscription give me?

If you subscribe to receive the products monthly, you will get them in a timely manner and never run out. You will also get an extra 10% discount with the subscription.

How can I manage my subscription?

The subscription management information will also be emailed to you upon first purchase.

You can manage your product subscription through this link.

What is your subscription cancellation policy?

You may cancel at anytime other than within this one day time period, and if not done so outside of this time period, the designated payment method will be charged and cancelled for the next billing cycle and subscriptions remain active until customer cancels for the next cycle.